About Us
AVIS" was founded by professionals from the Telecom & IT industry with the sole objective of providing Technology Consulting and end-to-end solutions to cater to the upcoming BPO sector. Our Portfolio encompasses Voice, E-mail & Chat Solutions for BPO & Service Sectors. We were the first to introduce a comprehensive VOIP solution to the Call Center market and have successfully got it acceptable in the market place.Our Initial focus / target was the International / Domestic call center market (24-50 seats). After our learning in the above market, we are also focusing on the higher end segment (50-300 seats). Planning, Designing, Implementing & Managing end to end solutions in VOICE, E MAIL & CHAT areas is our forte.
Vision
To be an innovative Software company that understands the comprehensive Business requirements of & delivers best of the class Products, Solutions & Services to the “Contact Centres” “Telecom sector” “Corporates” & “Government sector” globally.
Quality Policy
Avis e Solutions Pvt Ltd., is committed to provide Total Customer Satisfaction – by meeting business requirements of customers through continually Improved Products , Innovative Solutions & Meeting service level expectations of customers through constant monitoring of their feedback & to keep identifying new opportunities for improvements.
Strong Management Team. 20 plus Qualified & dedicated professionals to market, install, integrate, train & support the target segment. 24*7 NOC to provide remote maintenance, with complete infrastructure at the facility. Voice, Chat, E-mail support available 24*7. Indepth knowledge on IPLC / VOIP / TDM / VOIP and host of ACD / Interactive Voice Response (IVR) / Predictive Dialer (PD) / Loggers.
Employees
- Strong Management Team.
- Over 50 Qualified & dedicated professionals to market, install , integrate, train & support the target segment.
- 24*6 NOC to provide Remote maintenance, with complete infrastructure at the facility.
- Voice , Chat , E-mail support available 24*7.
- In-depth Knowledge on IPLC / VOIP / TDM / VOIP and host of ACD / IVR / PD / Loggers.
Major Achievements
- End to end conceptualization to integration done for 50 centers- 1500 seats including a couple of Inbound Centers.
- Have worked on specific “Work Force Management“ requirements for a couple of Call Centers.
- After successful implementation of Contaque TM CCS on more than 10000 seats worldwide have launched Contaque™ Unified Communication Suite.
