State Bank of India has implemented Contaque call center solution in various local head offices to improve the calling efficiency of their call center. PRI lines are terminated on the server as connectivity medium. Delhi LHO, 11 Parliament Street has implemented in the their circle followed by Chennai and Lucknow circle
Open up office in mumbai.
Successfully launched Contaque Voice logger(Passive recording) for both analog & digital lines.
Developed video conferencing & video Broadcast solution.
To caller to TRAI guidelines launches a DNC Management system.
