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IM Chat Server
  • Enterprise IM Usage Survey
  • Enterprise IM Accounts (millions) Forecast
  • Implementing Architecture
  • State of Enterprise IM Products
IM Product/Service #of Responses %
AOL (AIM + ICQ) 35 (24 + 11) 32%
YAHOO 24 17%
MSN 24 22%
IBM Lotus Sametime 11 10%
Rest 14 19%
*Source: 2002 Survey done by The Radicati Group, Inc.
Number of Active IM Accounts 2002 2003 2004 2005 2006
TOTAL BUSINESS USE IM Accounts 35 45 61 85 118
TOTAL BUSINESS USE IM Accounts 20 26 35 49 68
51-1000 Employees 09 11 15 21 29
< 50 Employees 06 08 11 15 21
TOTAL CONSUMER USE OF IM Accounts 225 304 425 638 989
* Source: 2002 Forecast by The Radicati Group, Inc. & IDC
Contaque IM Server
Inter Organization Intra Organization
1. Centralized Architecture.
2. Distributed Architecture.
1. Centralized Architecture.
2. Distributed Architecture.
  • Presence and IM as a separate tool?
    1. After Chat, I call you and do a web conference?
  • Security
    1. Private conversations over Public N/Ws in clear text?
    2. Virus delivery via file transfer!
  • Standards : What is this?
  • Enterprise IM Server Requirement
  • Salient Features
  • Security and Public IM
  • PIV Branded Processor
  • 160 GB SATA HDD
  • 1 GB RAM
  • CD/DVD Reader
  • Keyboard
  • Mouse
  • Dual LAN Card
  • File Transfer Status Notification :
    Both parties can view the status bar as the transfer progresses. The recipient can open the file directly from their chat window or from their transferred files folder.
  • Drag and Drop File Transfer :
    Drag a file into the chat window or directly onto a contact in your roster to initiate a transfer.
  • Multi-User Chat :
    Simply select the appropriate contacts from your contact roster, right mouse-click, and choose 'Start a Conference'.
  • View Previous Chat :
    User can see the Description of History Chat.
  • Typing Notifications :
    Visual cues let you know when a user is typing - these cues appear in the chat window.
  • Profile Setting :
    Customize your profile as much or as little as you like.
  • Presence :
    Use standard pre-populated presence settings or customize your own. See when contacts are on the phone with explicit "on the phone" updated presence status.
  • Gateways :
    Use gateways to chat with users on external networks such as AOL, Yahoo and MSN.
  • Plugins :
    Use the plugin management window to view, install and manage plugins directly from the client.
  • Recent History :
    CONTAQUE™ IM displays the last few lines of your most recent conversations to provide context if a conversation is interrupted or delayed.