| IM Product/Service |
#of Responses |
% |
| AOL (AIM + ICQ) |
35 (24 + 11) |
32% |
| YAHOO |
24 |
17% |
| MSN |
24 |
22% |
| IBM Lotus Sametime |
11 |
10% |
| Rest |
14 |
19% |
*Source: 2002 Survey done by The Radicati Group, Inc.
| Number of Active IM Accounts |
2002 |
2003 |
2004 |
2005 |
2006 |
| TOTAL BUSINESS USE IM Accounts |
35 |
45 |
61 |
85 |
118 |
| TOTAL BUSINESS USE IM Accounts |
20 |
26 |
35 |
49 |
68 |
| 51-1000 Employees |
09 |
11 |
15 |
21 |
29 |
| < 50 Employees |
06 |
08 |
11 |
15 |
21 |
| TOTAL CONSUMER USE OF IM Accounts |
225 |
304 |
425 |
638 |
989 |
* Source: 2002 Forecast by The Radicati Group, Inc. & IDC